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欧洲船运流程参考
Logistics Reference For European Customer
+ DEBIT NOTE
COMMERCIAL INVOICE + DEBIT NOTE = SAME TOTAL VALUE OF THE ORDER CONFIRMATION
商业发票+借方通知=订单确认的总价值
Pls note that only the components of the order must be put in invoice
请注意，只有订单上面显示的配件需要放在发票上
For the tooling cost (if involved) factory have to issue a DEBIT NOTE.
对于模具成本(如果涉及的话)，工厂必须出具借方通知 DEBIT NOTE.
The SPARE PARTS FOC must be put in the parcel without declare them in the invoice and just indicating them in the packing list
免费的配件必须放在包裹里，不需要在发票上声明，只在装箱单上注明.
The commercial invoice must have an invoice number written on it.
海关的商业发票CI上必须写有发票号码.
KEY POINTS TO DEAL WITH CUSTOMER
处理客户关系的重点
Factory can say a little bit longer lead time instead of a shorter lead time and not respecting the delivery.
工厂宁可回复较长的交货期，也不可以在回复较短的交货期后不尊重交货时间,一直延迟.
When something will be in late with something, factory need to inform customer this in a quite large advance in order to let customer can advice their customer on time.
当某件事要晚于预定的交期时，工厂需要在较早时间提前通知客户，以便客户能够及时通知他们的客户.
Samples or goods replacement of defective items must be shipped with PROFORMA INVOICE indicating a XXX value.
有缺陷型号的样品或货物替换必须在装运时附带并注明价值的形式发票.
TOOLINGS and SAMPLES real cost, must be put in DEBIT NOTE.
模具和样品的实际成本，必须记入借方DEBIT NOTE.
Bulk production must be shipped with COMMERCIAL INVOICE using the value indicated in the ORDER CONFIRMATION.
大货必须与商业发票一起装运，使用订单确认书ORDER CONFIRMATION 中所示的价值.
When goods are ready to be shipped (SAMPLES or BULK) customer need to receive the complete packing list, so that customer can issue the AWB.
当货物准备好装运(样品或大货)时，客户需要收到完整的装箱单，这样客户才能签发运单.
When goods are ready to be dispatched, pls include 3 copies or PROFORMA INVOICE or COMMERCIAL INVOICE with the AWB.
当货物准备发货时，请在运单中附上3份形式发票或商业发票.
In order to avoid the upfront payment of duties and VAT to the customer custom by their side, each bulk shipment must not exceed XXXX USD
为了避免他们这边的客户向海关预先支付关税和增值税，每批散装货物不能超过5000美元
If an ORDER CONFIRMATION value is higher than such as 5000 USD, customer maybe request to split into several shipments, all the shipments must not be dispatched in the same day, factory have to let pass some days between each shipment.
如果订单确认值高于5000美元，客户可能会要求分成几批，所有的货物不能在同一天发出，工厂必须在每批货物之间间隔几天.
All the shipment importation will be covered by customer side, except the shipment relating REPLACEMENT of defective items or other problem caused by our side. Those shipment will be covered by our side.
所有货物进口运费均由客户方承担，但涉及更换次品或我方造成的其他问题的货物由工厂负责运费.
WARM REMIND温馨提示
PROJECT DEVELOPMENT工程开发
SAMPLES样品
when factory receive sampling request for some components, factory will take it a pure activity of research and development, not related to a confirmed and immediate bulk order.
当工厂收到来自客户的手表配件的样品制作要求时，工厂需知道这是一个纯粹的研究与开发的活动，并且此要求与早前已经确认的同型号的正在生产中的大货订单无关.
Factory will set up REACHTIME P.O SAMPLES XX/2023.xls (Confirmed..) for confirmed sample order from customer, so all of us will have a trace of the SKU sampled.
工厂将建立客户确认的样品订单文件，并且标题设置为REACHTIME - P.O SAMPLES XX/2023.xls (Confirmed .....)，这样所有人都能跟踪到样板开发进程的痕迹.
In the excel file,factory will fill the price per unit and the lead time both for making the samples and for making an eventual bulk production in the future.
在excel文件中，工厂将填写每件产品的价格以及制作样品和将来批量生产需要的时间.
Important to fill eventual notes such as tooling charge, possible issue/critical points, etc.
在excel文件中填写并及时更新注释信息如模具费用、可能的潜在问题点/关键点等是非常重要的.
Samples not FOC, at the beginning just issue DEBIT NOTE to customer even samples are not yet ready, on the note column only need to indicate PROJECT DEVELOPMENT AND ENGINEERING DRAWING FOR REFERENCE.
样品如不是免费的，开始即使样品还没有准备好，也需要先给客户开立借方通知函DEBIT NOTE，并在备注栏上注明项目进展和工程图供参考信息.
When the samples will be ready, they must be shipped with a PROFORMA INVOICE. Pls indicate clearly the proforma number, date and mention well underlined SAMPLES WITHOUT COMMERCIAL VALUE - VALUE JUST FOR CUSTOM PURPOSE.
Pls indicate also the reference of customer PO, but the value written in the proforma of the shipment must be XXX of the real value in the PO.
当样品准备好的时候，必须和形式发票PI一起装运.请清楚地注明PI编号，日期，并用下划线标注清楚 此样板没有商业价值-价值仅用于清关目的.也请注明客户采购订单号信息，注意形式发票PI上写的价值需对应采购订单中某货品的实际价值.
PROJECT DEVELOPMENT工程开发
SAMPLES样品
when factory receive sampling request for some components, factory will take it a pure activity of research and development, not related to a confirmed and immediate bulk order.
当工厂收到来自客户的手表配件的样品制作要求时，工厂需知道这是一个纯粹的研究与开发的活动，并且此要求与早前已经确认的同型号的正在生产中的大货订单无关.
Factory will set up REACHTIME P.O SAMPLES XX/2023.xls (Confirmed..) for confirmed sample order from customer, so all of us will have a trace of the SKU sampled.
工厂将建立客户确认的样品订单文件，并且标题设置为REACHTIME - P.O SAMPLES XX/2023.xls (Confirmed .....)，这样所有人都能跟踪到样板开发进程的痕迹.
In the excel file,factory will fill the price per unit and the lead time both for making the samples and for making an eventual bulk production in the future.
在excel文件中，工厂将填写每件产品的价格以及制作样品和将来批量生产需要的时间.
Important to fill eventual notes such as tooling charge, possible issue/critical points, etc.
在excel文件中填写并及时更新注释信息如模具费用、可能的潜在问题点/关键点等是非常重要的.
Samples not FOC, at the beginning just issue DEBIT NOTE to customer even samples are not yet ready, on the note column only need to indicate PROJECT DEVELOPMENT AND ENGINEERING DRAWING FOR REFERENCE.
样品如不是免费的，开始即使样品还没有准备好，也需要先给客户开立借方通知函DEBIT NOTE，并在备注栏上注明项目进展和工程图供参考信息.
When the samples will be ready, they must be shipped with a PROFORMA INVOICE. Pls indicate clearly the proforma number, date and mention well underlined SAMPLES WITHOUT COMMERCIAL VALUE - VALUE JUST FOR CUSTOM PURPOSE.
Pls indicate also the reference of customer PO, but the value written in the proforma of the shipment must be XXX of the real value in the PO.
当样品准备好的时候，必须和形式发票PI一起装运.请清楚地注明PI编号，日期，并用下划线标注清楚 此样板没有商业价值-价值仅用于清关目的.也请注明客户采购订单号信息，注意形式发票PI上写的价值需对应采购订单中某货品的实际价值.
BULK ORDER PRODUCTION大货生产
When receive bulk order from customer, that can be in 2 options
当收到客户的批量订单时，有两种情况
NEW PROJECT - already confirmed order does not mean that factory can start immediately to produce the bulk of the components, need to check with customer stage by stage, projects by project, pay high attention on new project.
新项目-已经确认的订单并不意味着工厂可以立即开始生产大货的配件，需要与客户逐阶段、逐项目再核对，特别是第一次生产大货的型号，更应小心!
B. Only for the REPETITION ORDER factory can go directly in mass production, without passing to a sample stage again.
只有对于重复订单，工厂可以直接进行大规模生产，而无需再次进入样品确认程序.
Once the P.O is confirmed, factory will issue an ORDER CONFIRMATION (the ORDER CONFIRMATION is the same of the PROFORMA INVOICE factory are already using, but customer need to rename the document
in ORDER CONFIRMATION to avoid confusion among the document.
一旦订单PO被确认，工厂将发出订单确认函(订单确认函与工厂正在使用的形式发票相同，但是工厂需要对该函重新命名文件以避免与之前文件之间的混淆.
Once the bulk is ready, the goods must be shipped with regular COMMERCIAL INVOICE with the same prices indicated in the proforma.
一旦整批大货准备好了，货物必须用正规的商业发票装运，发票上的价格必须与形式发票上的价格相同.
ATTENTION In some case customer will request to put in the COMMERCIAL INVOICE a XXX value than the one indicated in the ORDER CONFIRMATION.
请注意，在某些情况下，客户会要求在商业发票上注明的价值要少于订单确认中所示的值.
In this case, to justify customer payment of the full order confirmation, factory will issue a DEBIT NOTE for the difference indicating MOULDING COST FOR& Example:
在这种情况下，为了证明客户支付了全部订单货款，工厂还需要发出一个借方通知 DEBIT NOTE，注明是模具成本的差额&.示例:
ORDER CONFIRMATION
COMMERCIAL INVOICE
When receive bulk order from customer, that can be in 2 options
当收到客户的批量订单时，有两种情况
NEW PROJECT - already confirmed order does not mean that factory can start immediately to produce the bulk of the components, need to check with customer stage by stage, projects by project, pay high attention on new project.
新项目-已经确认的订单并不意味着工厂可以立即开始生产大货的配件，需要与客户逐阶段、逐项目再核对，特别是第一次生产大货的型号，更应小心!
B. Only for the REPETITION ORDER factory can go directly in mass production, without passing to a sample stage again.
只有对于重复订单，工厂可以直接进行大规模生产，而无需再次进入样品确认程序.
Once the P.O is confirmed, factory will issue an ORDER CONFIRMATION (the ORDER CONFIRMATION is the same of the PROFORMA INVOICE factory are already using, but customer need to rename the document
in ORDER CONFIRMATION to avoid confusion among the document.
一旦订单PO被确认，工厂将发出订单确认函(订单确认函与工厂正在使用的形式发票相同，但是工厂需要对该函重新命名文件以避免与之前文件之间的混淆.
Once the bulk is ready, the goods must be shipped with regular COMMERCIAL INVOICE with the same prices indicated in the proforma.
一旦整批大货准备好了，货物必须用正规的商业发票装运，发票上的价格必须与形式发票上的价格相同.
ATTENTION In some case customer will request to put in the COMMERCIAL INVOICE a XXX value than the one indicated in the ORDER CONFIRMATION.
请注意，在某些情况下，客户会要求在商业发票上注明的价值要少于订单确认中所示的值.
In this case, to justify customer payment of the full order confirmation, factory will issue a DEBIT NOTE for the difference indicating MOULDING COST FOR& Example:
在这种情况下，为了证明客户支付了全部订单货款，工厂还需要发出一个借方通知 DEBIT NOTE，注明是模具成本的差额&.示例:
ORDER CONFIRMATION
| ITEM | QTY | PRICE | TOTAL |
| CASE | 100 | 25 | 2500 |
| DIAL | 100 | 7 | 700 |
| TOTAL | 3200 |
COMMERCIAL INVOICE
| ITEM | QTY | PRICE | TOTAL |
| CASE | 100 | 15 | 1500 |
| DIAL | 100 | 4 | 400 |
| TOTAL | 1900 |
+ DEBIT NOTE
| ITEM | QTY | PRICE | TOTAL |
| CASE MULDING FOR PROJECT | 1 | 1300 | 1300 |
| TOTAL | 1300 |
COMMERCIAL INVOICE + DEBIT NOTE = SAME TOTAL VALUE OF THE ORDER CONFIRMATION
商业发票+借方通知=订单确认的总价值
Pls note that only the components of the order must be put in invoice
请注意，只有订单上面显示的配件需要放在发票上
For the tooling cost (if involved) factory have to issue a DEBIT NOTE.
对于模具成本(如果涉及的话)，工厂必须出具借方通知 DEBIT NOTE.
The SPARE PARTS FOC must be put in the parcel without declare them in the invoice and just indicating them in the packing list
免费的配件必须放在包裹里，不需要在发票上声明，只在装箱单上注明.
The commercial invoice must have an invoice number written on it.
海关的商业发票CI上必须写有发票号码.
KEY POINTS TO DEAL WITH CUSTOMER
处理客户关系的重点
Factory can say a little bit longer lead time instead of a shorter lead time and not respecting the delivery.
工厂宁可回复较长的交货期，也不可以在回复较短的交货期后不尊重交货时间,一直延迟.
When something will be in late with something, factory need to inform customer this in a quite large advance in order to let customer can advice their customer on time.
当某件事要晚于预定的交期时，工厂需要在较早时间提前通知客户，以便客户能够及时通知他们的客户.
Samples or goods replacement of defective items must be shipped with PROFORMA INVOICE indicating a XXX value.
有缺陷型号的样品或货物替换必须在装运时附带并注明价值的形式发票.
TOOLINGS and SAMPLES real cost, must be put in DEBIT NOTE.
模具和样品的实际成本，必须记入借方DEBIT NOTE.
Bulk production must be shipped with COMMERCIAL INVOICE using the value indicated in the ORDER CONFIRMATION.
大货必须与商业发票一起装运，使用订单确认书ORDER CONFIRMATION 中所示的价值.
When goods are ready to be shipped (SAMPLES or BULK) customer need to receive the complete packing list, so that customer can issue the AWB.
当货物准备好装运(样品或大货)时，客户需要收到完整的装箱单，这样客户才能签发运单.
When goods are ready to be dispatched, pls include 3 copies or PROFORMA INVOICE or COMMERCIAL INVOICE with the AWB.
当货物准备发货时，请在运单中附上3份形式发票或商业发票.
In order to avoid the upfront payment of duties and VAT to the customer custom by their side, each bulk shipment must not exceed XXXX USD
为了避免他们这边的客户向海关预先支付关税和增值税，每批散装货物不能超过5000美元
If an ORDER CONFIRMATION value is higher than such as 5000 USD, customer maybe request to split into several shipments, all the shipments must not be dispatched in the same day, factory have to let pass some days between each shipment.
如果订单确认值高于5000美元，客户可能会要求分成几批，所有的货物不能在同一天发出，工厂必须在每批货物之间间隔几天.
All the shipment importation will be covered by customer side, except the shipment relating REPLACEMENT of defective items or other problem caused by our side. Those shipment will be covered by our side.
所有货物进口运费均由客户方承担，但涉及更换次品或我方造成的其他问题的货物由工厂负责运费.
